Q. Is ordering online secure?
A. Yes, we prioritize the security of your personal information. All data provided during the ordering process is strictly protected and accessible only to authorized staff. Our team follows strict security and privacy policies to ensure your information remains safe. If you have further concerns, please contact us at adisofficialshop@gmail.com.
Q. How do I place my order?
A. Follow these simple steps to place an order:
- Click on the product you wish to purchase.
- Select “Add to Cart.”
- You can add multiple products to your cart by selecting them one by one.
- Click on Cart in the menu bar.
- Scroll down and click “Proceed to Checkout.”
- Fill in your billing details and review your order details, including total cost.
- Click the “Place Order” button.
- You will receive a confirmation email with your order details.
- You can receive your order via Cash on Delivery (COD).
Q. How do I cancel an order on Adis Shop?
A. You can cancel your order by logging into your account. If you checked out as a guest, you can call our helpline during office hours to cancel. Orders can also be canceled during the final confirmation call.
Q. What is your return policy?
A. Please visit our Return Policy page for detailed information.
Q. What is your refund policy?
A. For refund-related queries, please visit our Refund Policy page.
Q. What is your shipping cost?
A. We offer FREE shipping on all orders within Pakistan.
Q. Which courier services do you use for shipping?
A. We use M&P, TCS, and Leopards Courier Services for reliable delivery.
Q. How long does delivery take?
A. Orders are delivered within 2-3 working days after the confirmation call.
Q. How can I order an out-of-stock product?
A. You can pre-order out-of-stock products by contacting us via call or email.
For further assistance, reach out to us at:
📧 Email: adisofficialshop@gmail.com
📱 WhatsApp: +92 3478652012